Managing Difficult Conversations

Wednesday 2nd October 2024
13:00 – 16:00 GMT
Live, online Zoom video training

Our 3-hour live, interactive webinar will give you and your team the knowledge, confidence and practical skills to successfully manage difficult conversations in the workplace, whilst maintaining positive working relationships and motivation.

8 in stock

Managing Difficult Conversations

A 3-hour, live, interactive webinar that will give you the knowledge, practical skills and confidence to successfully manage difficult conversations in the workplace. No gimmicks, just down-to-earth coaching-based approaches to obtain the outcome you want, whilst maintaining positive working relationships and motivation.

Who is it for?

  • Business and charity Directors/CEO’s
  • Managers and supervisors at all levels
  • Education SLT & MLT
  • Anyone wishing to improve their confidence in giving feedback and addressing problem areas at work

This webinar will help you to

  • Identify personal and external fears and barriers that prevent successful discussions
  • Learn how to take a problem-solving, coaching-based approach to gain positive results
  • Be yourself and hold difficult conversations with confidence
  • Hold structured, productive conversations
  • Learn and practice practical tips and strategies for successful feedback and conversations

Do you dread having certain ‘conversations’ with people?

Managing people is challenging at the best of times.  For example:
  • Managing and motivating a remote team
  • Preparing people for redundancy
  • Negotiating working patterns and contracts
  • Giving feedback
  • Performance management
  • Interpersonal skills/ conflict management
  • Managing sickness

This interactive webinar brings an alternative approach to Managing Difficult Conversations that allows you to be yourself and to generate positive outcomes and buy-in from others.  There are no ‘gimmicks’, and NO ROLE PLAY – just a practical, coaching-based approach to giving feedback and having conversations, that will allow you to develop constructive relationships and achieve positive results.

We will help you overcome the barriers to great conversations and give you tips, tools and approaches you can put into place straight away.

Good news!

Whilst you will have opportunity to practice the knowledge and skills learnt on this webinar, we DON’T DO ROLE PLAY!  Let’s face it, you’re managers, not actors!

Instead we use real scenarios to practice a coaching approach in groups and pairs, using our unique framework.

Looking for in-house training?

If you have 6 or more team members, our in-house training option is great value for money.

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BrightBird helps managers and business owners to take the stress out of people management to build positive and productive workplaces.


Duke House
Duke Street
BD23 2HQ
Tel: 07714 855757
Email: info@bright-bird.co.uk
Company No.: 14529682