Please browse our FAQ’s for more information about our services.

If you don’t find what you’re looking for, please get in touch for a no obligation chat or email and we’ll do our best to answer your questions.

Coaching is an extremely effective way to develop skills and maximise performance.

Coaching works by taking a positive approach to problem-solving and learning. In this way negative, self-limiting beliefs are turned into positive action and results.

Our coaching is ‘Result-Focused’ – this means our whole focus is on delivering positive change – whether that’s for you, your team, or your business.

We believe that everyone holds the resources to achieve their goals and realise their potential.

Ever felt stuck or bogged down in a situation? This is something everyone faces at some point in their personal or working life.

Your coach works with you to identify the blocks that are preventing you from moving forward and set out new goals and vision for the future. They then support you to set out actions to make this a reality.

Who is coaching for?

Coaching is used world-wide by thousands of individuals, businesses and organisations.

It is suitable for people working at all levels, from front-line staff to executives and directors.

We provide specialised coaching to:

  • Public Sector Organisations
  • SME’s
  • Non-profit & Voluntary Sector
  • Individuals – privately funded or sponsored
  • Managers
  • Executives & Directors
  • Front-line Staff
  • Teams

How can coaching help?

Coaching can be used in many and varied situations – in fact anywhere that would benefit from positive change.

Examples of issues that benefit from coaching:

  • Developing leadership skills
  • Strategic development
  • Work-life balance
  • Stress Management
  • Transition to new roles
  • Managing change
  • Decision making
  • Time Management
  • New career options
  • Team building
  • Confidence building
  • Interpersonal relationship skills
  • Organisational re-development

Of course this list isn’t exhaustive and issues that can be addressed are unique to each individual or organisation.

What happens in a coaching session?

Your coach will work with you on a 1:1 basis in a private, confidential environment.

During your first coaching session you will set out a contract with your coach. This is a very important stage where rules and parameters for the coaching sessions are set out, including confidentiality, frequency and duration of sessions and checking your understanding of coaching. In this way we are able to establish whether coaching is the right approach for you.

This first session will also involve an exploration of what you want out of the coaching sessions and some background as to what led you there.

Coaching sessions usually take place every 2-6 weeks, depending on individual circumstances and a number of future sessions will be agreed in advance. Of course, you are in control and this is always subject to review.

Each session will last around an hour for individual coaching and 90 minutes to 2 hours for executive and leadership coaching.

What can be expected from a coach?

Your coach will support you to set clear goals for improvement in whatever area you identify. They will then use a variety of coaching tools and psychological approaches to help you gain clarity and focus to overcome any obstacles that may be holding you back from achieving those goals.

One of the main tools used by coaches is the use of questioning. Whilst this may seem rather unremarkable to people who have not experienced coaching, the use of incisive questioning (or ‘killer questions’ as they are often referred to) brings a huge level of personal challenge and awareness raising for the person receiving coaching. An example of an incisive question would be, ‘If you knew you couldn’t fail – what would you go do right now?’

Other tools and approaches include using decision making tools, scoring and self-assessments to track progress and various psychological approaches such as Transactional Analysis and positive psychology.

Your coach works with you as an equal partner to offer positive challenge, feedback and support through your journey towards your goals. You remain in control of the sessions at all times and the agenda is always set by you.

Coaching at Bright Bird

All our coaching can be used as a stand-alone development tool, or to enhance aspects of any of our training courses and programmes.

All our coaching packages include telephone or email support between sessions.

What is Executive Coaching?

Executive coaching is used by business leaders around the world to support them to achieve outstanding results, both personally and professionally.

Our qualified Executive Coaches work with your current and aspiring leaders to identify and achieve positive, tangible outcomes to develop you and your business.  In doing so, they must understand the complex, high-pressure environments experienced by today’s leaders.

We’ve all heard the phrase ‘It’s lonely at the top’.  Executive and Leadership Coaching gives senior leaders the opportunity and safe space to explore and address their performance, organisational and personal issues in a confidential, non-judgemental way.

Utilising transformational executive coaching techniques and methods, we support you to develop your own leadership style and approach to be a successful leader. Our coaching will enable you to gain clarity and perspective, identify and implement solutions and develop the personal and professional performance and resilience required within the current challenging work environment.

What’s the difference between Executive/Leadership Coaching and other types of coaching?

Executive and Leadership coaching focuses on the leadership aspects of a role within the organisational, or business context.  This frequently involves coaching within a fast-paced environment, addressing several complex, inter-related issues simultaneously.

The focus of our Executive and Leadership Coaching is to support you and your leaders to balance and develop the key issues of the business outcomes, the staff/team and the personal performance and behaviour of the leader.  This can involve issues such as problem solving, strategic planning and ‘soft’ interpersonal skills development.

Executive and Leadership Coaching sessions are usually longer and last up to 2 hours to allow adequate exploration of complex situations.

What is Transformational Coaching?

Transformational coaching, digs deeper than purely identifying and setting goals. It focuses on helping clients understand and transform their thoughts feelings and behaviours to create a shift in the wider system in which they operate. This is essential for successful, modern leaders – allowing them to elicit a systemic change, positively influencing both people and systems around them.

To book our Leadership and Executive Coaching or for a FREE no obligation chat about how we can meet your team’s development needs, please contact us.

What are the benefits of Personal and Professional Development Coaching?

Our positive, ‘Result-Focused’ development coaching supports you and your staff to find and implement positive solutions to personal and performance challenges and development needs to increase personal and organisational success.

Our Development Coaching encourages reflection, motivation and personal ownership to improve your staffs’ performance in areas such as:

  • Decision making
  • Change management
  • Time management/ work-life balance
  • Career and professional development
  • Confidence building
  • Resilience & stress management
  • Interpersonal skills/ conflict management.

Who should have Professional Development Coaching?

Our 1:1 professional development coaching is suitable for all staff working at any level, including:

  • Front-line staff
  • Supervisors
  • Back office support
  • First line managers
  • Outward/inward-facing staff

How is this different from ‘Life Coaching’?

As the term would suggest, Life Coaching is used to by individuals who wish to improve a certain aspect of their life, be that increased confidence or relationships.  Whilst there are many similarities, our Personal and Professional Development Coaching at BrightBird focuses on your Professional Development, be that in a personal, or organisational context.  Of course, we are only one person, so it isn’t possible to completely separate out our personal and professional lives and nor should we.  As a result, you may find that whilst addressing professional development issues, we also touch on personal and home-life issues, giving you the added benefit of a better life both in and out of work.

Examples of Professional Development Coaching from previous clients are:

  • Determining a new career direction and support with interview skills.
  • Support to set up a new business – incorporating issues ranging from personal confidence to business planning.
  • Building personal resilience and overcoming work-place stress.
  • Developing skills in time management to build a healthier work-life balance.
  • Building work-based relationships and overcoming conflict.

What is Team Coaching and how does it work?

Our Team Coaching utilises transformational coaching approaches to provide motivation and direction for your team to achieve tangible and positive outcomes.

Through our innovative Team Coaching, we support your staff to identify a shared purpose with your organisation’s identified goals and vision. Using a positive, problem-solving approach we support your team to set realistic actions to achieve these.

Our team coaching supports your team to identify and generate their own motivators and resilience, resulting in your organisation using effective and efficient working practices, including making best use of meetings and planning time.

Situations that can benefit from Team Coaching include:

  • Managing change within the business or organisation
  • Building a new team
  • Developing and implementing plans to meet the wider organisational strategy or business plan
  • Increasing individual and collective efficiency
  • Developing motivation and personal/collective responsibility
  • Increasing engagement with customers and other stakeholders

The aim is to give you a high-functioning team, focused on delivering your business or organisation’s outcomes, that becomes more than the sum of its parts.

Team coaching can also be used in conjunction with 1:1 Leadership or Professional Development Coaching for additional impact.

Team Coaching can be used for teams within one business or organisation, or to bring together project groups working co-productively.

How do Team Coaching sessions work?

Team coaching sessions will usually last 2 – 2 1/2 hours.  There may be a need for initial, individual meetings prior to commencing the programme.  The initial outcomes will be agreed with the sponsor, then with the team itself and groundrules will be set.

Session content will depend on the issues being addressed.  The coach’s role will be to facilitate progress towards the set outcomes through questioning, challenge and maintaining a direction and focus.  There may be occasions where the coach also shares knowledge and skills with the team.

The number of sessions will depend on the issue to be addressed, but as a guideline, you should expect to meet monthly for 4-6 months.  Team members will be expected to work on actions set between sessions and to participate fully in reviewing these the following session.

How many people can a Team Coaching session accommodate?

In order to ensure everyone is actively involved, Team Coaching sessions usually involves up to 12 people.  There are occasions where this may be slightly more, but if there are significantly more members on a team, it may be worthwhile breaking this down to more manageable sections, such as working with supervisors, or sub-teams.

How much does coaching cost?

The cost of our coaching depends on the type – i.e. whether it’s Executive/Leadership, Professional Development or Team Coaching.

Information on our current prices can be found in our brochures on our Coaching page.

How do I book coaching?


We’re always happy to have an informal discussion with you about your coaching requirements.  That way, we can ensure our coaching is right for you and we can meet your needs.  We can give you an outline cost of the sessions at this point.

Should you wish to proceed, we will arrange a contracting/chemistry meeting free of charge.  This will involve meeting with you and if appropriate, the sponsor – e.g. line manager responsible for booking the coaching.  This is an essential part of the process to ensure everyone is clear about expectations and outcomes for the coaching and equally importantly, that the coachee and coach feel they can work together.  Should they decide this isn’t the case, we will end the process there and if possible, suggest alternative approaches or professionals who may be able to help.

If you would like to proceed with coaching at this point, we would agree a contract regarding outcomes, number of sessions and reporting/confidentiality arrangements and set a date to commence the first session.

Should you have any other questions about any aspect of our coaching, please don’t hesitate to contact us for a no-obligation chat, either by phone or email.

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