£110.00

Managing Difficult Conversations

Thursday 29th February 2024
13:00 – 16:00 GMT
Live, online Zoom video training

Our 3-hour live, interactive webinar will give you and your team the knowledge, practical skills, and confidence to successfully manage difficult conversations in the workplace, whilst maintaining positive working relationships and motivation.

11 in stock


Managing Difficult Conversations

A 3-hour, live, interactive webinar that will give you the knowledge, practical skills and confidence to successfully manage difficult conversations in the workplace, whilst maintaining positive working relationships and motivation.


Who is it for?

  • Business/organisation owners/Directors
  • Managers and supervisors at all levels
  • Education SLT & MLT
  • Anyone wishing to improve their confidence in giving feedback and addressing problem areas at work

This webinar will help you to

  • Identify personal and external fears and barriers that prevent successful discussions
  • Learn how to take a problem-solving, coaching-based approach to gain positive results
  • Be yourself and hold difficult conversations with confidence
  • Learn and practice practical tips and strategies for successful feedback and conversations

Do you dread having certain ‘conversations’ with people?

This interactive webinar brings an alternative approach to Managing Difficult Conversations that allows you to be yourself and to generate positive outcomes and buy-in from others.  There are no ‘gimmicks’, and NO ROLE PLAY – just a practical, coaching-based approach to giving feedback and having conversations, that will allow you to develop constructive relationships and achieve positive results.

Managing people is challenging at the best of times.  For example:
  • Managing and motivating a remote team
  • Preparing people for redundancy
  • Negotiating working patterns and contracts
  • Giving feedback
  • Performance management
  • Interpersonal skills/ conflict management
  • Managing sickness

Looking for In-House Training?

Get in touch for an informal, no-obligation chat about your requirements and costs.

Contact Us

Good news!

Whilst you will have opportunity to practice the knowledge and skills learnt on this webinar, we DON’T DO ROLE PLAY!  Let’s face it, you’re managers, not actors!

Instead we use real scenarios to practice a coaching approach in groups and pairs, using our unique framework.

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About

BrightBird supports managers and business owners to get the best out of themselves and their teams - building positive and productive workplaces.


Contact

Silsden
Keighley
BD20 0JB

T. 07714 855757
E. info@bright-bird.co.uk